Legal
Terms of Use
Last updated
These terms apply when you use this website, the demo hotel and the RecepAI service. If your hotel has a signed agreement with Hotel Linkage Inc., that agreement comes first wherever the two differ. How we handle personal information is set out in our Privacy Policy.
The service
RecepAI, a product of Hotel Linkage Inc., gives a hotel a team of AI agents: an AI receptionist that answers guests by chat, voice and messaging and takes their bookings and requests, with tools to manage guest reviews and guest marketing.
This website and the demo hotel
This website describes RecepAI. The hotel it shows, Sunset Harbour Miami, is a demo hotel: its guests, prices and figures are examples.
You can try the demo hotel’s receptionist from this website. A booking you make there is not a real reservation: no room is held for you and nothing is charged. Please do not enter the details of a real payment card there.
Your account
You are responsible for keeping your account’s sign-in details secure, and for everything done under your account.
Acceptable use
You agree not to misuse the service. That includes accessing it without permission, scraping data from it, and any activity that breaks the law.
Connected services
When you connect another service to RecepAI, such as your Google Business Profile, you authorize RecepAI to access and manage data on your behalf, as described in our Privacy Policy.
AI-generated content
RecepAI writes with AI, for example answers to guests and replies to reviews. You are responsible for reviewing and approving content before it is published in your hotel’s name, and for what RecepAI publishes for you when you choose to let it publish without your review.
Ownership
Hotel Linkage Inc. owns the RecepAI name, its logo and this website.
No warranty, and limits on liability
The service is provided “as is”, without warranties. Hotel Linkage Inc. shall not be liable for any indirect, incidental or consequential damages.
Ending the service
Either party may end the service at any time. After it ends, your data is handled as described in our Privacy Policy.
Changes to these terms
We may change these terms at any time. The date at the top of this page shows the latest version, and using the service after a change means you accept it.
Contact
For any question about these terms, write to support@recepai.ai.